Dashboard

How to Transfer Content to Go-Box


On top of the content that comes with your Go-Box Chrome, you can add more content or transfer to and from your Go-Box unit. Currently, transferring content to and from the Go-Box is as simple as copying and pasting the contents on to the...

Red “Disconnected” Notification on Go-Box Dashboard


There are multiple possibilities as to why the Go-Box Dashboard displays a red “Disconnected” button. The following steps should address each possibility one at a time: Ensure that you are connected to the Go-Box Wi-Fi. Refresh browser...

How to send diagnostic information to Go-Box Support


Power up your Go-Box Connect to the Go-Box dashboard via a web browser Click on “Settings and Info” in the upper right corner Click “Download Settings” and save the resulting file somewhere convenient. This file contains a backup of...

How to Apply a Go-Box Update


https://go-box.com/wp-content/uploads/2020/12/How-to-Update-a-Go-Box-Chrome.mp4 We recommend using a PC for this update.  If you encounter problems, please contact support@go-box.com and we will be happy to walk you through the process. ...

Instructions for International Customers


The Go-Box Dashboard is rendered in English and was designed to support characters on the US keyboard layout.  Go-Box supports international keyboard characters, primarily for keyboard characters that require “Right-Shift”, “Right-ALT”,...

Why Your Go-Box License Is Expired.


On May 1st, 2018 we did away with the License Renewal program so that customers would no longer pay an annual renewal fee. However, there are still Go-Box units that still has a License built in its software that expires a year from the purchase...